After-sales service
High-quality customer service stems from adhering to standards while fostering innovation—both of which require exceptional technical expertise and robust R&D capabilities, making them the core strategy for Longyu's future growth.
Service Philosophy
We offer comprehensive pre- and post-sales services, ensuring you receive seamless support throughout product design, installation, commissioning, maintenance, and more—giving you peace of mind every step of the way.
Service System
A highly efficient team, a well-organized standard system, and professional technical support—combined with meticulous communication and a robust information system—ensure we meet our customers' personalized needs.
Service Response
We offer a 24/7 service hotline and online messaging system, and our expert technicians will promptly assist you with any questions you may have.
Establish a nationwide service system
Establish a customer-centric work philosophy, strengthen service awareness and skills, and earn customer satisfaction.
Service Hotline
24-hour free helpline0591-83340488And after-sales service emailservice@newpointlaser.comConsult product information, provide feedback on product usage
We provide you with a professional, one-stop solution!
We have extensive engineering experience in welding and laser applications, backed by a comprehensive team dedicated to design, manufacturing, development, and after-sales support.
We are committed to building the company into a leading high-tech enterprise, contributing our part to elevating China's advanced equipment capabilities.
Contact Information
Email: service@newpointlaser.com
Address: 1st Floor, Building 5, No. 96 Jiangbin East Avenue, Mawei District, Fuzhou City, Fujian Province
